Fashionuplus.com has a 30-day return policy. Please get in touch with us within 30 days if you’re unhappy with your purchase so we can set up a return and refund.
For our devoted customers, we have a no-questions-asked refund policy. Yes, but you must adhere to a few requirements that are fundamental to returns.
The only requirement is that the item be in the same state as when you acquired it. It cannot be used, worn, or altered at all. You must deliver it back with:
- Original package and tags
- Additional proof of purchase
The Best Way To Make A Return Request
You can raise a ticket and get in touch with us through our customer care staff. Depending on the type of return, they will offer you further assistance.
Damages If Any
As soon as you receive the merchandise, please let us know if you’re not happy with it. Please contact us right away if the item is broken, or flawed, or if you received the wrong goods.
We’ll inspect it immediately away and do everything we can to make it right.
The simplest approach to ensure that you get what you want is to return the item you already own, and then, after the return has been accepted, make a new purchase for the desired item.
Certain purchases, including personalized items and personal care products that are made to order, cannot be returned (such as beauty products).
Volatile liquids, gases, and hazardous materials cannot be returned to us. If you have queries or concerns regarding a certain item, do get in touch.
Unfortunately, gift cards and items that are on sale or discounted cannot be returned.
After we’ve received and examined your return, we’ll let you know right away whether or not your refund was approved. Your original form of payment will automatically get a refund if it is approved.
Please be aware that it can take longer for your bank or credit card company to complete and deposit the refund.